Do you offer payment plans?
Yes, we do. Please email for more information. We usually ask for 1/3 or half to get started depending on the design. You may make payments until the gown/design is paid off. Please understand we can not ship any items until paid in full.
How do you ship a large gown?
In a very large box, each piece is covered in plastic. We insure the packages. Generally we ship USPS or UPS. If you prefer another carrier then please let us know and arrangements will be made.
Do you offer returns?
There are no returns on custom made gowns, corsets, and skirts or petticoats but if you have an issue we are more than willing to work something. We can also alter gowns if needed for a small fee.
In stock ready to ship items:
May be returned for a full refund.
Will I need alterations if I order the gown online?
Generally you may need the skirt waist taken in and or a hem. 99% of the time our corsets fit beautifully and there are no need for alterations. We still highly recommend the muslin service to avoid any mispaps for the corset fitting in the future.